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Cylinder, califont or heat pump: NZ hot water compared

How the types differ.

Each type of hot water heats water its own way and asks different things of your house: a gas supply, outdoor space, a sunny roof or a fire. We don't rank them on running costs, because those depend on your home, your household and what you pay for energy. Here's what actually differs, and when to bring in a tradie who specialises in hot water.

Updated 29 October 2026

A hand shower running against white tiles

Six ways to heat water, side by side

How the water gets hotStores hot water?What the house needs
Electric cylinderAn electric element heats water stored in the cylinderYes, low pressure or mains pressurePower to the cylinder and room for it, inside or out
Gas storageA gas burner heats stored water, supplied at mains pressureYesNatural gas or bottled LPG; Rheem says most can use an existing gas pipe
Gas continuous flow, often called a califontHeats water only while a hot tap is runningNoNatural gas or LPG bottles, and a larger gas pipe from the meter, according to Rheem
Heat pumpTakes warmth from the surrounding air and moves it into the waterYes, with an electric back-up elementOutdoor space, a plumber and an electrician
SolarRoof collectors heat the water, with a gas or electric boostYesA roof area facing north and out of shade, in Rheem's advice
WetbackA wood or pellet fire heats water in pipework inside the fireboxFeeds a cylinderA fire placed so it can work with the cylinder; a plumber decides

Electric cylinders

The familiar set-up: a tank, an element and a thermostat. Rheem and Rinnai both sell them in low pressure and mains pressure versions.

Low pressure copper cylinders can be installed open vented or valve vented, so knowing a cylinder is low pressure doesn't tell you the whole set-up. Our page on converting to mains pressure covers the difference.

Gas: storage or continuous flow

A gas storage heater keeps a tank of hot water ready. A gas continuous flow heater, which many Kiwis call a califont, heats water only on demand, so there's no stored hot water to use up; the question is whether it keeps up with the taps you run together.

Where there's no piped natural gas, Rheem says a gas water heater can run from refillable LPG bottles.

All gasfitting is restricted work, so the gas side is for an authorised gasfitter. A gasfitter the Board accepts as competent can also fit a gas water heater's water pipes. A Gas Safety Certificate is needed for all gasfitting once it's connected, and a brand-new installation is general gasfitting, which also needs a gas certificate of compliance.

Heat pumps

A heat pump water heater draws warmth from the air around it into the water held in its tank. Rheem's models carry an electric back-up element for very cold weather.

The unit needs outdoor space, so switching to a heat pump can mean moving the cylinder. Rinnai's install guide lists a licensed plumber, an electrician and a suitable site. More on heat pump hot water.

Solar and wetbacks

Solar and wetbacks add heat to a cylinder rather than replacing it. Rheem's solar system is a closed-loop design with a gas or electric boost, and Rheem suggests collectors face north on a part of the roof that isn't shaded.

A wetback uses a wood or pellet fire. Water in pipework inside the firebox heats up and rises to the cylinder, so the element doesn't have to run while the fire's going. Where the fire sits relative to the cylinder is crucial, and Rheem says a local plumber has to say whether a wetback will work at all. See wetbacks.

Rules that apply to every type

  • Authorised people only. Plumbing on a cylinder is sanitary plumbing, which only someone authorised under the Plumbers, Gasfitters, and Drainlayers Act 2006 may do. An authorised gasfitter handles gas, and an electrician makes the electrical connection.
  • Building consent. Replacing a water heater is exempt only in the conditions in Schedule 1 of the Building Act, and a cylinder on a wetback has its own, tighter clause. Read do you need a building consent.
  • The Building Code still applies. Every type must meet clause G12, consent or no consent: safety features that relieve excess pressure, the ability to control legionella, and water at personal washing fixtures delivered at a temperature that avoids scalding.
  • Room to maintain it. G12 also asks for reasonable access to parts likely to need maintenance, and a way to isolate the system.

Questions to ask the plumber

  • Which types will actually work at our place, and which have you ruled out?
  • Do we need a bigger gas pipe, new wiring or a new spot outside?
  • If we switch type, does the replacement still fit a consent exemption?
  • Who else has to come: a gasfitter, an electrician?
  • What paperwork will I get at the end?

What we would do

Rule types out before you compare them. No piped gas and no appetite for LPG bottles? Gas drops off the list. Nowhere outside for a unit? A heat pump may too. Once you're down to two, ask an authorised tradie who specialises in hot water to quote both, with the whole job written out, so you're comparing like with like.

Questions people ask

Which type costs least to run?

That depends on your household, your house and your energy prices. We don't publish running-cost figures or savings percentages; ask the plumber to explain any numbers they give you and where they came from.

Is a califont a brand?

No. It's the everyday Kiwi word for a gas continuous flow water heater. Rinnai calls its range INFINITY, and Rheem sells its own gas continuous flow models.

Can I keep my wetback if I change type?

Sometimes. Rheem and Rinnai both sell cylinders designed to take wetback heat, at low or mains pressure. Whether your fire and the new cylinder can work together is the plumber's call.

Is there funding for a heat pump water heater?

We couldn't confirm any current national or council scheme that funds hot water when we last checked, so we don't name one. Ask your council directly.

Tell us the problem. We'll find the specialist.

We match your job with an authorised local tradie who specialises in hot water cylinders, PGDB licence checked.

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