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Heat pump hot water in Christchurch

Plan for July, not January.

A heat pump water heater pulls warmth from the outdoor air into a storage tank, so in Christchurch it spends every frosty July night outside. Where it sits, and how it's backed up, matter more here than in milder cities. We match you with an authorised local tradie who installs heat pump water heaters.

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What happens next

  1. Tell us the joband your postcode. A minute, tops.
  2. We find the specialistAn authorised local tradie who specialises in hot water cylinders, PGDB licence checked.
  3. They ring youto talk it over and quote. Your call from there.
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What Christchurch changes about a heat pump water heater

A frost most July nights

NIWA's figures for Christchurch average 19 ground frosts and 11 air frosts in July, with June and August not far behind. Flat ground where cold air can't drain away on still nights gets frost most, and much of the city is flat.

Ripple control in the same months

Orion only runs its hot water control periods between 1 May and 31 August, the frostiest stretch of the year. Ask your retailer and installer how a heat pump unit will be supplied, and whether it sits on a controlled plan.

Outdoor units are already familiar

At the 2023 Census, 86.2% of Christchurch homes used a heat pump to heat rooms. So many sections already carry an outdoor unit for room heating, and a water heater needs a clear spot of its own.

LPG bottles need clearance

With no piped natural gas in the South Island, some homes run LPG. Rockgas counts heat pumps among the ignition sources its bottles must be kept a set distance from, so the two can't simply share a corner.

How it copes with the cold

Rheem describes its heat pump water heaters as having a storage tank much like an electric cylinder, plus an electric back-up element for when the outdoor air gets really cold. On a still, frosty morning, that element may be doing more of the work. Ask the installer how the back-up is set up and when it switches in.

Rinnai sums up an install as needing three things: a licensed plumber, an electrician and a suitable site. Ask what makes a site suitable at your place: the outdoor space, room to service the unit, and how far the hot water then travels to the taps. Our brand guides say what each maker offers.

Heat pump against what Christchurch homes usually have

How it works hereWorth checking
Heat pump water heaterWarmth from outdoor air into a tank, with an electric back-up elementOutdoor space, frost exposure, and whether the cylinder has to move
Electric cylinderAn element heats stored water, often on Orion's ripple control in winterYour electricity plan before you blame the cylinder
LPG storage or califontBottled gas, since there's no piped natural gas hereBottle position, flue and the gasfitter's certificates
Wetback cylinderHeated by a wood or pellet fire, with an element for the rest of the timeThe stricter consent exemption that applies to wetback cylinders

A heat pump water heater is still a water heater under the Building Act. Replacing a cylinder with one, or moving it, is exempt from building consent when the new heater includes, or is connected to, a controlled heat source and an authorised person does the work (Schedule 1, clause 38). The Act doesn't define 'controlled heat source', so ask the installer or the council how your model fits. Exempt or not, the result must meet the Building Code.

The plumbing must be done by someone authorised under the Plumbers, Gasfitters, and Drainlayers Act 2006, and an electrician does the electrical connection. If your old cylinder runs off a wetback, swapping it for a heat pump isn't the like-for-like change that clause 37 covers, so check the consent position first.

Prices, savings and subsidies

We don't publish prices or savings figures; the percentages in advertising are the makers' own. We couldn't confirm any current scheme that funds heat pump water heaters in Christchurch.

Questions for the installer

  • Where would the unit sit, and how frosty does that spot get?
  • How does the back-up element work on a July morning?
  • Will it be on a controlled electricity plan, and what does that mean in winter?
  • We have LPG bottles: where can the unit go so both stay compliant?

What we would do

Get the site looked at in daylight, with the installer and you both standing where the unit would go. In Christchurch, pick a spot that isn't the coldest, stillest corner of the section, keep it clear of any LPG bottles, and ask for the back-up element and the electricity plan to be explained before you choose a model.

Questions people ask

Will a heat pump water heater still give hot water during a Christchurch frost?

Rheem says its units carry an electric back-up element for when the outdoor air gets really cold, so the hot water keeps coming. Ask the installer how often that element is likely to run where your unit will sit.

Does Orion's ripple control affect a heat pump water heater?

That depends on how it's wired and which plan you're on. Orion's control periods only run from May to August, so ask your retailer and installer before you choose a plan.

Can the heat pump go where our old cylinder is, inside?

Rheem says its heat pump units need outdoor space, which can mean relocating the cylinder. Makers also sell split layouts, so ask the installer what goes inside and what goes out.

Tell us the problem. We'll find the specialist.

We match your job with an authorised local tradie who specialises in hot water cylinders, PGDB licence checked.

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